Wellington: Low-Pressure Roof Wash FAQ

  • Q: My Wellington home has original clay tiles; can they be cleaned?
    • A: Yes, but we always advise that old clay is extremely fragile. While we use professional low pressure, there is a slight risk of breakage with aged clay. If we assess your roof and find the tiles are too fragile for a wash, we will advise our "Scrape & Biocide" method instead, which is a non-water-based manual clean.
  • Q: Is there a risk of leaks during a low-pressure wash?
    • A: With any water-based cleaning, there is a slight risk of minor ingress, especially if your roof has existing issues like perished underfelt or shifted tiles. If we feel your roof is not watertight enough for a wash, we will recommend our manual scrape and biocide treatment to keep your Wellington home dry.
  • Q: Why do my tiles look "sandy" or different after the moss is gone?
    • A: Moss holds moisture against the surface, causing the protective factory coating to physically degrade over the years. When we clear the moss from your roof, you are seeing the natural wear and tear caused by years of moisture retention.
  • Q: How long will my roof stay clean?
    • A: A professional low-pressure wash and biocide treatment typically keeps a roof clear of moss and algae for 2 to 4 years.
  • Q: Do you offer a way to prevent the moss from ever coming back?
    • A: Yes! Many of our Wellington clients join our Roof Care Plan. This involves a regular biocide top-up that kills new spores before they can grow, ensuring your roof stays in "just-cleaned" condition indefinitely.
  • Q: Is the biocide treatment safe for my pets?
    • A: Yes, but as a safety precaution, pets must stay indoors during the application and for at least 2 hours after the clean is finished to allow the treatment to dry completely.

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